Website Design & Support
Website design is meant to improve the user experience and create a visually-appealing website. More than 60% of all internet sessions start with a search engine. In order to ensure your website is high-ranking, your Website Specialist will create a well-designed website for your business to establish trust and credibility with potential customers. In addition, a well-designed website makes the user experience easier, helping them find the answers to their questions.
Website support ensures that your website is always running smoothly. Preventing downtime, fixing any technical issues, and staying up-to-date with technology will improve the functionality of your website. Quality website support will prevent customers from becoming frustrated, which in turn will keep them returning to your business to solve their problems.
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Provide content updates
Your Web Specialist will check your SEO to be sure your site is optimized for search engine results. They will keep an eye on what your competitors are doing on their websites and add new and visually-appealing multimedia elements to engage potential customers to your website. Your Web Specialist will also refresh any old content and design on your website and then test those changes. Ensuring your website stays current and updated will ensure your current and potential customers keep returning to your website.
Maintain website
Maintaining your website is key to the success of your business. Some of the basics of website maintenance include software updates, implementing security measures to protect from cyber attacks, hacking, and malware, troubleshooting any issues users encounter and monitoring your website’s performance. Your Web Specialist will also provide manual updates through your CMS and HTML, work with script and automation tools, and integrate your website with API so content updates are automatic
Website hosting & domain support
Your Website Specialist will ensure that the two components which are essential to the operation of your website–hosting and domain support–will allow your website to be seen on the Internet and let users access your website no matter where they are. Whether you need shared or dedicated hosting, your Website Specialist will take care of maintaining the servers, backing up your data, and keeping your website online. Domain support will make sure to manage your registration and renewals, as well as address any issues that may arise related to your domain name.
Responsive web design
Your website needs to respond to the user’s behavior and environment. Taking into consideration who your target audience is, your Web Specialist will work with your website to optimize it for screen sizes, platforms, and orientation. Regardless of whether your users operate from a desktop computer, laptop, or smartphone, responsive web design will make it easier for your users to navigate and interact with your website. Your Web Specialist will also ensure the use of mobile-first indexing so your website ranks higher in user search results.
How it Works
Step 1.
DISCOVERY MEETING
Meet with our Client Success Manager to discuss what you need for website design and support. Whether it’s improving the overall user experience, keeping your website up and running, or addressing technical issues, this meeting will set your action plan in motion.
Step 2.
PLACEMENT PROCESS
With a full understanding of your needs, your Client Success Manager will select top packages for you to choose from website design packages, and support packages that will match your needs.
Step 3.
KICKOFF MEETING
The official start to your partnership happens on your video kick-off call when you’ll meet with your new Web Design/Support Specialist and Client Success Manager. This is when you will set initial goals, design development, plan for communications, and prepare to provide the optimal website experience.
Step 4.
ONBOARDING
During onboarding, you’ll be able to work directly with your Web Design/Support Specialist to orientate them about the goals for your website, so they are fully equipped to meet and hopefully exceed your expectations. Your Client Success Manager is just an email/phone call away if you need any help during this step.
Step 5.
PARTNERSHIP
Ongoing check-ins are just part of the support you receive throughout your partnership with Victory Virtual. We strive to be proactive to ensure that your website is of the highest quality and consistently helps to drive sales and revenue.
Step 6.
OUR GUARANTEE
Victory Virtual guarantees that you will be 100% satisfied with your website design and support.